Thank you for your purchase. We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it subject to the below terms.
RETURNS
All unwanted purchases must be postmarked and returned to us on the following conditions:
- it is undamaged and unused, with the original box and stickers attached;
- it is not missing any accessories or parts;
- you log a return within 7 (seven) days of delivery to you or collection by you of the unwanted product. After 30 days, you can only return a product if it is defective
RETURN PROCESS
To return an item place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Attention: Returns
Khoi Tech (PTY) LTD
4835 Piliso Street, Orlando East
Soweto
Johannesburg
Gauteng Province
1804
Please note, you will be responsible for all shipping charges. We strongly recommend you use a trackable method to mail your return.
REFUNDS
Refunds will only be done on products that malfunction and are not repairable through replacement or credit. We do not offer cash refunds.
QUESTIONS
If you have any questions concerning our return policy, please contact us on +27 81 327 0679/ support@khoitech.afica
